Tender Details

Country: Honduras
Summary: Frozen Fruit - the Following Requirements Requested: Virtual Course on Iso/Iec 20000:2018 it Service Management Topics: 1. Introduction and Background: History of the Standard, Real Changes...
HNT Ref No: 128354665
Deadline: 20 Oct 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: REQ. 328-2025 CURSO VIRTUAL ISO IEC 20000
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Description:
Frozen fruit - THE FOLLOWING REQUIREMENTS REQUESTED: Virtual course on ISO/IEC 20000:2018 IT Service Management Topics: 1. Introduction and background: History of the Standard, changes made to the standard. 2. What is an SGS?: Management System of services 3. Terms and definitions: Structure of the standard, Structure of ISO/IEC 20000-1, Deming Cycle PHVA AND SGS, Structure of ISO/IEC 20000-1. 4. Context of the organization: Understanding of the Organization and its Context, Understanding of the Needs and Expectations of Interested Parties, Determination of the Scope of the Service Management System. 5. Leadership: Leadership and Commitment. 6. Planning 7. Support and support: Resources, competence, awareness, communication, information documented, knowledge. 8. Operation: Operational planning and control, service portfolio, relationship and agreement, supply and demand, design, resolution and execution, service assurance. 9. Performance evaluation: monitoring, measurement, analysis and evaluation, internal audit, review by Management, service report. 10. Improvement: Non-conformity and corrective action, continuous improvement. Inter alia. Start date: November 10, 2025 Training days: Monday to Thursday Time: 6:30 p.m. - 8:30 p.m. Duration: 16 hours Modality: Virtual PLEASE SEND YOUR QUOTES TO THE FOLLOWING EMAIL:compras@cree.gob.hn.com
Documents:

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Frozen Fruit - the Following Requirements Requested: Virtual Course on Iso/Iec 20000:2018 it Service Management Topics: 1. Introduction and Background: History of the Standard, Real Changes... - Honduras Tender

The ELECTRICAL ENERGY REGULATORY COMMISSION (CREE), a Government sector organization in Honduras, has announced a new tender for Frozen Fruit - the Following Requirements Requested: Virtual Course on Iso/Iec 20000:2018 it Service Management Topics: 1. Introduction and Background: History of the Standard, Real Changes.... This tender is published on HondurasTenders under HNT Ref No: 128354665 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-10-20.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.