- Country: Honduras
- Summary: Mesajer Service Platforms for Location - Call Center De Hondutel in Cloud Based on 3cx. Minimum Requirements: 1) Interactive Voice Response (ivr) 2) 76 Agent Positions 3) M ...
- HNT Ref No: 81610940
- Deadline: 14 Apr 2023
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: CM-20002320-HONDUTEL-2023
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- Description:
- Mesajer service platforms for location - Call Center de Hondutel in cloud based on 3CX. Minimum requirements: 1) Interactive voice response (IVR) 2) 76 agent positions 3) Module for outgoing company with automatic generator 4) Voice bus for the 100 agents 5) Clip to Call, of having a CRM solution linked to the Application 6) Module to administer calls 7) Real -time monitoring module of the entire platform 8) Reports to administer staff performance (WFM) 9) Microsoft Integration of Microsoft Exchage 10) Integrated video conference license for 100 participants AS MINIMUM. 11) Future integration with third -party CRM solutions 12) Intye4Gracion with office fate for example Microsoft 13) Total recording of calls with accommodation in the Bube 14) Call to back (customers can hang and reserve their colo position) 15) functionality of High Availability (Failover) 16) Exclusive Server 17) Time of validity 9 months (from April to December 2023) for any consultation communicate with the ING. Ramon Guerra Cell: 3366-3771 or LIC. Tesla Osorio Tel 2230-4420/7214-2898
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CLICK HERE TO LOGINMesajer Service Platforms for Location - Call Center De Hondutel in Cloud Based on 3cx. Minimum Requirements: 1) Interactive Voice Response (ivr) 2) 76 Agent Positions 3) M ... - Honduras Tender
The TELECOMMUNICATIONS HONDURAN COMPANY, a Government sector organization in Honduras, has announced a new tender for Mesajer Service Platforms for Location - Call Center De Hondutel in Cloud Based on 3cx. Minimum Requirements: 1) Interactive Voice Response (ivr) 2) 76 Agent Positions 3) M .... This tender is published on HondurasTenders under HNT Ref No: 81610940 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2023-04-14.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
